Media One Interview with Nimisha J Vadakkan ( MD & CEO )

The concept of ATM-to-doorstep banking services has become increasingly significant in today’s fast-paced and digitally driven environment. Doorstep services provide customers with the convenience of accessing cash and other essential banking services without visiting a branch, ensuring safety, time efficiency, and enhanced customer experience. These services typically operate through secure logistics and technology-enabled solutions, allowing banks to deliver cash and perform basic transactions directly at a customer’s location. In the current scenario, where contactless and home-based solutions are highly valued, such services play a crucial role in making banking more accessible, reliable, and customer-centric.